Website District Department of Transportation (DDOT)


This Program Analyst position will report to the Performance Manager in the Performance Management Division, District Department of Transportation (DDOT). The Division is responsible for developing, tracking, and reporting the agency’s performance metrics in a timely manner to ensure the agency is meeting its strategic goals. The Division also uses data analytics and technology systems to evaluate and assist with transportation project delivery, operation, policy development, and management to help the agency and individual teams achieve their performance goals.


The Program Analyst will develop performance metrics and conduct data analysis to evaluate the productivity and effectiveness of transportation projects and programs. He/she will also analyze the business processes of the agency’s 311 service requests and make data-driven improvement suggestions. Work outputs include interactive data-based dashboards and other visualizations for internal clients, including the Executive Team, to assist their informed decision-making process. The incumbent should be highly experienced in performing data analytics and visualization work using Tableau and other data tools, such as ESRI ArcGIS desktop and online products and Python (and data science libraries).

The incumbent will assist the preparation for performance meetings (TranStat), development of an annual performance plan and performance reporting to the Office of City Administrator (OCA), and coordination of performance reporting with the United States Department of Transportation (USDOT). The person will perform other performance management and data analysis related work as assigned.


Individual must possess one (1) year of specialized experience related to the Grade 11 level within the District of Columbia government or private sector equivalent. Specialized experience includes but is not limited to a proficient understanding of how to analyze and visualize data using tools such as Tableau. Excellent verbal and written communication skills and work experience with performance management in a large agency preferred.


The work is primarily sedentary and is performed in a normal office setting.


The incumbent must possess and maintain a valid driver’s license.


Tour of Duty:  Varies

Duration of Appointment:  Career Service – Regular

Promotion Potential:  No Known Promotion Potential

Pay Plan, Series and Grade: CS-0343-12

Salary Range: $76,126 – $97,375; based on funding

Collective Bargaining Unit (Non-Union):  This position is not representative by a bargaining unit.

Position Designation(s):

This position has been designated as an emergency employee position under the provisions of District Personnel Manual, Chapter 12. As such, your services may be required in emergency situations to perform crucial duties, i.e., snow removal, debris removal, transportation, shelter operation, food distribution, and communications. These duties may be performed when the government is closed or when most employees are dismissed early. Employees are required to work rotating shifts, to include evenings, nights, weekends and holidays. Employees are considered emergency personnel and are subject to call-in 24 hours a day and will be required to provide the employing agency with a telephone number where they can be reached.

The position has been deemed security-sensitive. Accordingly, the incumbent will be subject to pre-employment checks (criminal background checks, consumer credit check, traffic record checks, if applicable) as a condition of employment, and will be subject to periodic criminal background checks for the duration of your tenure.

If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment.

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